Refund Policy

This Refund Policy outlines the guidelines and procedures for requesting refunds for products purchased on Walfify. By making a purchase on our website, you agree to the terms of this policy.

Refund Eligibility:

• Request: Refund requests must be made within 7 days of the purchase date.
• Product Condition: The product must be in its original condition and packaging.
• Usage: The product must not have been used, damaged, or altered.

Non-Refundable Items:

Certain items are non-refundable, including but not limited to:

• Downloadable digital products.
• Gift cards.
• Perishable or time-sensitive items.

Refund Process:

• Request: To request a refund, follow these steps:
  • Contact our customer support team at contact@walfify.com.
  • Provide your order number, a description of the item you wish to refund, and the reason for the request.
  • Our team will review your request and respond within 7 business days.
• Approval: If your refund request is approved, we will initiate the refund using the original payment method. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Shipping Costs:

• Return Shipping Costs: Return shipping costs for returned items are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund amount unless the return is due to an error on our part.
• Return Shipping: You will be responsible for paying the shipping costs to return the item. If the return is due to a defect or error on our part, we will cover the return shipping costs.

Contact Us:

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at contact@walfify.com.

Please note that this refund policy is subject to change without notice. It is recommended to review this policy periodically. By making a purchase on our site, you agree to comply with these refund terms.